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Does the MSDN subscription come with support?

MSDN subscription support
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Does the MSDN subscription come with support?

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All subscribers have access to managed newsgroup support. A new service, the Online Concierge, is also available to all MSDN Subscribers by logging on to MSDN Subscriber Downloads. MSDN subscribers outside North America, please visit MSDN Support Options. * Microsoft Certified Partners Subscribers receive access to MSDN public newsgroups and additional technical support provided through Microsoft for Partners. Above incidents and newsgroup support are not included. • What is the MSDN Online Concierge trial? The Online Concierge is a one-to-one web-based chat service for MSDN Universal, Professional, Enterprise, and Operating System subscribers. Online Concierge can be used to address non-technical questions regarding navigation of the MSDN site, Knowledge Base (KB) article searches, and Subscriber Downloads. To chat with a Microsoft Online Assistant now, login to Subscriber Downloads and click on the MSDN Online Concierge link in the Announcements section. Online Concierge does not pro

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