Does the requirement for effective communication mean that a city or city assisted program has to put all of its documents in Braille?
Braille is not a “required” format for all documents. A public entity or city assisted program must ensure that its communications with individuals with disabilities are as effective as communications are with others. A public entity or city assisted program is required to make available appropriate auxiliary aids and services where necessary to ensure effective communication. Examples of auxiliary aids and services that benefit various individuals with vision impairments include magnifying lenses, qualified readers, taped texts, audio recordings, Brailled materials, large print materials, or assistance in locating items. The type of auxiliary aid or service necessary to ensure effective communication will vary in accordance with the length and complexity of the communication involved. For example, for individuals with vision impairments, employees can often provide oral directions or read written instructions. In many simple transactions, such as paying bills or filing applications, c
