Does the software allow the analyst to define and create new or custom measures of performance for a model? Or is the analyst constrained to a predefined set of performance measures?
NovaSim’s wizard-based GUI automatically creates a sophisticated and professionally-designed SIMUL8 model. Custom performance measures can be added to this model, just as they could be added to any other SIMUL8 model, using the full-featured SIMUL8 license included with NovaSim’s product. NovaSim can facilitate the customization process in two ways: (1) An in-house analyst can be trained in the use of SIMUL8 (NovaSim regularly provides general and contact center-specific SIMUL8 training courses), or (2) NovaSim can be contracted to provide comprehensive professional services for product customization. Additional reports can be easily added through customization of the software or future version releases.
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