Does the Thrift Savings Plan (TSP) remain operational during a disaster?
TSP participant service representatives may be reached by calling the ThriftLine at 1-877-968-3778 or TDD 1-877-847-4385. International callers who cannot use the toll free number should call 404-233-4400. Hours of operation are 7 a.m. through 9 p.m. eastern time. TSP operations are located in several areas throughout the United States with back up plans for disaster or emergency situations. If you have a TSP loan, you should contact a TSP participant service representative if you are unable to make your loan payment because you have been affected by a disaster or declared emergency. Addresses for mailing TSP correspondence are forms are at: www.tsp.gov.