Does usability translate to better business practices?
Yes! Usability makes a lot of business sense and is critical to an organisations success. It is the key differentiator between an applications success and failure in the marketplace. Good usability is also gaining importance in a world where computers (and users) are proliferating by the day. If users are not comfortable with an application, they are less likely to accept it. Integrating usability in all phases of the software development lifecycle results in optimal design and development costs, comprehensive functionality coverage, reduced iterations, and complete user satisfaction. The net result is increased market share and profits. Are there any books or online resources on usability and user interface design? Partial list of books • Barnum, C. M. Usability Testing and Research. Pearson Education: New York, New York, 2002. ISBN: 0-205-31519-4. • Shneiderman, B. Designing the User Interface: Strategies for Human-Computer Interaction (Third Edition). Addison-Wesley: Reading, MA, 19