Don Bollinger don@woodfloorco.com Wood Floor Products, Inc. (206) 622-6996 Can (Should) I Buy Hardwood Flooring Over The Internet?
Quality problems are the single biggest issue. If your flooring is poorly milled or somehow “different” than what they are used to installing your wood flooring contractor or builder may not install it or may charge you a lot more than they would have for something that is milled correctly or that they are familiar in handling. Once you’ve unboxed your flooring most companies will (justifiably) refuse to take it back – of those that are willing to take back products in the first place. Attempting to discover “problems” or “issues” with your flooring and then dealing with those issues long distance has been and continues to be the major drawback to buying wood flooring (or any expensive item) online and long distance. The next biggest potential problem is getting what you want or what you expected. Choosing from a picture online or from a sample your online seller says is the same item you chose and what you expected comes in as problem #2 buying wood flooring online. Before you pick up
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