Email from the supplier website is failing, missing, or malfunctioning (SPAM blocking). What do I do?
Best Practice: You should always forward your itinerary to travel@tripchill.com from your email client. Imported emails to TripChill™ with your email address in the From field are associated with your TripChill account. If the supplier allows you to specify the contents of the From field, then you can forward your itinerary directly from the supplier website to travel@tripchill.com. Otherwise, you will need to forward the itinerary to your email account and then forward the email from your email client to travel@tripchill.com. If you are having problems emailing from a supplier website, the next best solution is to capture the itinerary as an HTML page and email the page from your email client. Do not copy a portion of your itinerary web page. Rather send the whole web page as an attachment to travel@tripchill.com. Follow these steps: • Navigate to your itinerary at your supplier website • Save the itinerary page through your web browser Microsoft Internet Explorer 1. In the File menu,
Best Practice: You should always forward your itinerary to travel@tripchill.com from your email client. Imported emails to TripChill™ with your email address in the From field are associated with your TripChill account. If the supplier allows you to specify the contents of the From field, then you can forward your itinerary directly from the supplier website to travel@tripchill.com. Otherwise, you will need to forward the itinerary to your email account and then forward the email from your email client to travel@tripchill.com. If you are having problems emailing from a supplier website, the next best solution is to capture the itinerary as an HTML page and email the page from your email client. Do not copy a portion of your itinerary web page. Rather send the whole web page as an attachment to travel@tripchill.com. Follow these steps: • Navigate to your itinerary at your supplier website • Save the itinerary page through your web browser Microsoft Internet Explorer 1. In the File menu,
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