Frequently Asked Questions about Guilford Metro 9-1-1 When did the 9-1-1 consolidation occur and what does it mean for the residents of Greensboro and Guilford County?
After a four-year effort, Guilford Metro 9-1-1 consolidated the former Greensboro and Guilford County 9-1-1 centers. The consolidated center began operation on March 20, 2007. Residents can now make one call to receive assistance from Greensboro Police, Greensboro Fire, Guilford County Sherriff, Guilford County EMS, Guilford County Fire, and Gibsonville. The consolidation also eliminates about 65,000 transfers between centers. These saved seconds mean saved lives. It provides our area, for the first time, a 9-1-1 backup facility for disaster preparedness, as well as an overflow site for events that exceed the capabilities of the primary site. Guilford Metro handles more than 400,000 dispatches and nearly 900,000 telephone transactions every year.
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