GoldMine vs. Salesforce.com: Is a Hosted Solution a Better Solution?
In a word… no. Salesforce.com may very well be an excellent solution for your business model but it is not the silver-bullet, magical, one-stop solution it claims to be. There are a number of problems with remotely hosted CRM solutions in general and with Salesforce.com in particular. • Price – Salesforce.com provides access to CRM tools for a low monthly fee starting at $65 per user per month. This may seem attractive when compared to the hundreds of dollars that need to be invested to get a user up and running on a networked version of GoldMine. However, GoldMine is a fully functioning product that only requires a one-time investment. There are no monthly fees associated with GoldMine and nearly all CRM users will save money in the long-run by choosing GoldMine over Salesforce.com. In the vast majority of cases, savings are realized within the first year of operation • Flexibility and Customization – Salesforce.com is not very flexible or customizable, whereas GoldMine can be confi