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How are complaints of legitimate messages falsely marked as spam handled?

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How are complaints of legitimate messages falsely marked as spam handled?

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The end user has the ability to feed information back to the Windows Live service as well as mark email as either junk or not and tune the interface somewhat on the web to provide more consistent delivery. In addition, since we support Microsoft Office Outlook® we can also take advantage of the more advanced local junk mail processing and tuning capabilities of Outlook.

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