How are rotational outage areas identified?
Idaho Power s service area is divided into five operating regions. Each region has its own dispatch office to manage their part of the grid. Each region has a team of technical and customer service specialists to work closely with customers affected by rotational outages. The regions are listed below: • Boise – Meridian, Mountain Home • Canyon County – including Caldwell, Nampa, and the Jordan Valley, Ore., areas • Payette – Ontario, McCall, Riggins areas • Pocatello – Pocatello and Salmon areas • Twin Falls – including Magic and Wood River valleys Each area has a team of technical and customer service specialists who are expert with their communities’ and customers needs. They will work with customers to help implement outages safely.