How are we informed that an application is pended requiring additional information? How do we resolve the pended issue?
A. If an application is incomplete a pending letter is sent to both the applicant and the agent. The required information to process the application should be submitted within 30 days from the date on the MCHA pend letter. When submitting the missing information, please include a copy of the original MCHA pending letter you received. This will allow the application to be processed more quickly.
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