How can a call centre utilise Web-based scheduling?
Call centres that take appointments and make reservations can free up significant capacity by encouraging customers to book themselves without calling to speak with a live operator. Self-service scheduling is ideal for routine service appointments, registration for training or workshops, or reservations for all sorts of scheduled events. Innerv8 also enables Telephone Answering Services to function as a virtual receptionist for their clients by booking appointments and reservations in real-time using the Innerv8 system. Our virtual receptionist solution is ideal for Telephone Answering Services looking to target appointment-intensive businesses and independent professionals who are difficult to reach during normal business hours.
