How can diversity issues be diffused and/or resolved?
Like many other areas that can impact the ability of a company to succeed, diversity issues should be addressed before they arise, when they arise and on a continuous basis. The prevention of diversity issues can include training regarding cultural insensitivity and communication with colleagues and customers from diverse backgrounds. Training on the subject of diversity should be regarded with the same level of importance as training in technical or operational areas. Appropriate handling of issues related to discrimination can mitigate costly legal problems, prevent a negative company image and protect and promote company productivity. Employees should know whom to contact when they believe they have been the victim of discrimination, bias or harassment. Equally important, employees should feel that their work environment won’t become even more hostile when issues are identified. How can a diverse workplace lead to better business? First, businesses that foster diversity and create a
