How can holders of unclaimed property prove that property has not been abandoned?
If you can show that the owner initiated a transaction or has more than one account, one of which is active, this would be sufficient proof. You may wish to cross-reference these accounts to avoid reporting the inactive account while the customer is still actively doing business with your organization. Also, correspondence from the customers, such as signed W-9 forms (Request for Taxpayer Identification Number and Certification) or change of address notifications is proof of awareness. Contact us if you need more information.
