How can I contact Vitamix regarding warranty, repairs or ordering parts for my Professional Series?
Contact Customer Service at 800-848-2649. Mon – Fri 8 AM – 8 PM EST Saturday 9 AM – 5 PM EST Warranty information and parts orders are handled directly by our Customer Service staff. Repairs must have a Return Authorization number obtained through Customer Service. All repairs in the United States are completed at the Vitamix factory. After obtaining a Return Authorization number, pack the machine securely and send it directly to the factory: Vitamix Corporation Attention: Repair Department 8615 Usher Road Cleveland, OH 44138-2103 All repairs in Canada should be sent directly to our warehouse in Windsor, Ontario: Vitamix Corporation Attention: Repair Department 200-1701 Shepard St.