How can I determine if a beneficiary is enrolled in a Medicare Advantage Plan (MAP)?
MAP data can be retrieved through the IVR by calling 1.866.238.9650. To access the MAP information on the IVR, press option 2 (Beneficiary Information) from the main menu, then option 1 (Beneficiary Eligibility). After following the prompts, the IVR will report the effective dates of the MAP enrollment, the name of the MAP (if available), and the contract ID (usually one letter and four numbers). A list of names, addresses, and phone numbers for MAP contractors can be found on the CMS website.
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