How can I find out who cashed my MoneyGram Money Order?
If a money order has been cashed – A photocopy of the front and back of the cashed MoneyGram Money Order can be obtained by completing a money order Claim Card . The purchaser must submit a) the completed Claim Card b) a copy of the money order receipt (stub) if available and c) a $15 processing fee to the address printed on the Claim Card . Most requests are processed within 30 days. Refunds What do I do if my money order has been lost or damaged? If money orders have been lost but have not been cashed, MoneyGram will issue a refund to purchasers of money orders, provided they can supply proper proof of purchase. The purchaser must obtain a MoneyGram Money Order Claim Card and submit a) the completed Claim Card b) a copy of the money order receipt (stub) and c) a $15 processing fee to the address printed on the Claim Card . Most requests are processed in 30 days, but please allow up to 65 days for total processing and mail time. The processing fee will be deducted from refunds when a