how can i fix my frost free fridge/freezer, Zanussi ZX55/4?

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how can i fix my frost free fridge/freezer, Zanussi ZX55/4?

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I have a upright frost free fridge freezer Zanussi ZX55/4 and the freezer appears to have stopped working, even when thermostat is set to max (6) it reaches the temperature and then drops, contents start to defrost, then freeze again. Please help, thanks.

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