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How can I help an emotionally unstable person?

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How can I help an emotionally unstable person?

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We have to be very careful with this one|| We could think that we are saying something helpful, but are in reality saying something very demeaning and insulting to the person|| How this happens is that if a person has severe psychological problems, he or she often cannot think rightly, and comes accross superficially as lacking intelligence — now there is no greater insult than to treat such a person as if they had not intelligence, because it is still active inside (although not expressed), and very much hurts the person to be treated in such a manner|| And about knowing the right thing to say: listening to the person for a while will give you the “inside” on the person, so you will know what to say from “interior knowledge” about them — many people give advice, but they are being presumtuous, relying on some ready-made formulas, rather than from a true knowledge of the person and the situation he or she is involved in|| —-

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