How can I make changes in the way my 401(k) plan account is invested if it was affected by the events of September 11th?
Begin by attempting to make changes through normal procedures contained in your Summary Plan Description or other plan documents. If your employer or the financial services firm holding your account was affected by the events of September 11th, there may be a delay in making changes to your investments. In this event, you should contact the plan administrator or other plan officials such as the employer sponsoring the plan, trustee, or the party providing administrative services to the plan to determine what steps are being made to restore the plans normal operations. If you are unable to obtain this information, you may contact one of our benefits advisors at the EBSA office nearest you, or contact EBSA by email.
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