How can software outsourcing (custom development) companies integrate Software as a Service (SaaS) into their offering?
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Software as a Service is seen both as a threat and an opportunity for outsourcing companies: since it tends to replace labor-intensive processes with technology delivered on demand. Many voices see this as an opportunity, especially for Business Process Outsourcing companies integrating more automated processes into their offering. Infosys and Wipro have completed the acquisition of several SaaS companies to complement their current portfolio of services. How do you think this could apply to a software outsourcing provider (if at all)?