How can technology reduce human review without enhancing the risk of missing a relevant document?
Wildisen: In addition to the document prioritization technology discussed by Vince, there are other review accelerators that can be leveraged, like email threading. If someone’s inbox is being processed, it is likely that they will have a series of emails all of which relate to a particular thread. We have technology that threads those emails together and identifies the final or “inclusive email,” i.e. the last email that includes all of the text from the emails that have been forwarded and responded to in the thread. If the reviewer determines that the content in the inclusive email is irrelevant, that greatly increases the speed of coding the other emails in the thread. Another technique to accelerate review is near-duping, which pulls together documents that have nearly exact content. A reviewer can assess very similar documents together, in context. Editor: Would there still be a human review of all unique documents? Neicho: Initially, yes, however, as trust and confidence develop
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