How can Virtual High School students get help if they have questions or challenges?
DVHS students are encouraged to establish a strong rapport with online instructors to help address course questions or challenges. Each DVHS student has a variety of ways in which to contact his/her course instructor when questions arise about course content or if one-on-one assistance is needed. Listed within each course is the course instructor’s email address and office phone number. The Jabber Moment IM tool is also available for synchronous chat communication. A local facilitator is also assigned for each student to provide routine monitoring and to help address on-site issues or with contacting technical support technicians regarding access issues. The local facilitator’s role is critical for helping students to develop time-management skills, ensure successful completion, and address academic integrity issues. Students participating through the NDSP program will work with a facilitator assigned to them at time of admission.