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How can we find out if our Querying and Reporting XML Service (QRXS) report submission file(s) were received, and how long should we wait for a response file?

April 26, 2017file qrxs Querying received report service submission XML

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How can we find out if our Querying and Reporting XML Service (QRXS) report submission file(s) were received, and how long should we wait for a response file?

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To confirm that your submission file(s) were received, the Data Banks immediately generate a status code indicating whether the file(s) were successfully received. The response file(s) should be available for download within two to four hours. Under certain circumstances, additional processing may be required. Please do not re-submit your report on the subject in question, since this will result in duplicate transactions. If you do not receive your response within two business days of submission, please call the Customer Service Center at 1-800-767-6732. Information Specialists are available to speak with you weekdays from 8:30 a.m. to 6:00 p.m. (5:30 p.m. on Fridays) Eastern Time. The Customer Service Center is closed on all Federal holidays.