How do a file a complaint against an employee or an officer?
A. In cases of minor complaints or questions about a traffic stop, you can call the department and request to speak with the on duty supervisor. In minor complaints, the supervisor will try to answer your questions and concerns. If necessary, the supervisor will take down the information, speak with the officer or employee and get back in contact with you to answer your questions, and bring your concerns to the attention of the officer. For formal complaints, the person filing the complaint must come to the Hanover Park Police Department station and speak with the on-duty supervisor.