How do collision repairers feel about PARTSFORCE?
Some repairers see PARTSFORCE as a threat. This view is understandable, but it is also mistaken. Collision repairers do business with parts vendors because they supply them with the parts they need, with timely delivery, at a competitive discount. However, they also know how new technology has entered the collision parts marketplace in the form of parts locating, claims auditing, and fulfillment solutions. They can attest that shop estimators today have less discretion in making part selections than they ever have, and this trend is irreversibly heading in one direction. PARTSFORCE simply allows parts vendors to manage their business more effectively and, at the same time, it minimizes the likelihood that these new technologies will steer their customers to other vendors.
