How do customers track licenses and SA as new versions are released and deployed?
MVLS and eOpen detail license transactions. As new software versions are made available, the underlying transaction record will not change. Customers’ SA transactions and agreement end dates can be used for documenting version rights qualification through SA. How do partners manage their customers’ SA expirations? Microsoft regional operations centres send expiration notices to customers between 60 and 90 days before the coverage/agreement expires, depending on the program the customer is enrolled in. However, Microsoft does not send notices directly to the channel partners. Partners should track their customers’ SA transactions. When does SA expire? Coverage begins at the same time your customer and Microsoft both accept the agreement or add new licenses with Software Assurance to the agreement, and it expires with the Volume Licensing agreement term. What SA options are available for OEM and Full Packaged Product (FPP) software? Customers may acquire SA for OEM and most FPP software
