How do I access the mental health and prescription benefits through Aetna?
To access a mental health provider through Aetna you will need to contact Aetna at (800) 424-5928. To locate network pharmacies you can either call Aetna at (877) 402-8742 or visit their website at www.aetna.com. On Aetna’s website, select Find a Doctor; enter your search criteria; under Provider Category select Pharmacy/Vision/Hearing; on the Provider Type drop down menu select Pharmacy Locations ; under Plan select General Card Programs.