How do I add new users when I hire a new employee, or delete a mailbox when someone leaves?
A. Send email to support@utopiasystems.com with the users full name, what level of service is desired for the new mailbox, and what the users alias should be (i.e. JohnD@mycompany.com). Most often, the mailbox will be created that same day. In the case of deleting a mailbox, just send email with the mailbox name and a delete request. If you need to extract the mail from that mailbox, see later in this FAQ on how to Export email from that mailbox. Soon, we will have a support form on our web site to request administrative changes. Following that, we will have an online wizard that will let you add and delete accounts on your own.
Related Questions
- Once the Shared Work plan is in effect, can an employer hire a replacement for an employee who leaves to work for another employer?
- What happens if I hire an employee, and he leaves, or is fired within 30 days of the date of his hire?
- What happens if I hire an employee, and he leaves or is fired after 60 days of the date of his hire?