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How do I change a charter.net e-mail account password online?

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• Click here if you would like to login to My Account. • Enter your Username and Password in the provided fields. (Passwords are case sensitive.) • Click Login or press Enter. • If you do not remember your My Account Username Chat Live Now or contact us at 1-888-438-2427. • If you do not remember your password information, simply select “Forgot Password” and provide your Username, select your Secret Question and type in your Secret Answer. If your information matches a page will display and allow you to change your password. • After you have successfully accessed “My Account”, select Internet Services & Tools • Select the charter.net account and click Edit Email to change Username and/or Password. • Click Save to update your changes.

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Charter ePay What is Charter ePay? How to: Access My Account and Charter ePay Features What is an eBill? What are my minimum Internet browser requirements to access Charter ePay? How secure is my online bill payment and personal information? Who can register to use Charter ePay? How does Charter verify that the account I am registering for online is really my account? Why do I need to provide you with my email address? If an account is in a name other than my own, can I still sign up for Charter ePay? What should I do if I forget my usermane or password? How do I change my password? How do I change my email address? Why do I need to notify Charter of a change to my email address? Does the Account Summary reflect recent activity since the last statement? Will I receive a reminder that I have an eBill ready for viewing and paying? When can I view past bills? Can I view recent activity? The amount on my online bill seems incorrect. What should I do? What types of payments can I make using

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