How do I change a charter.net email account password online?
• Click here if you have a “My Account” Username • Enter your Username in the provided field • Enter your Password (Passwords are case sensitive.) • Click Login or press Enter • If you do not remember your My Account Username please call us at 1-888-438-2427. • If you do not remember your My Account Password, click “Forgot Password” link and enter your Username, select your Secret Question and type your Secret Answer in the spaces provided. If this information matches, you will be able to change your password on the My Profile tab.