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How do I contact the Genographic Project?

April 26, 2017contact Genographic project

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How do I contact the Genographic Project?

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If you would like to place an order, please click here or call 800-437-5521 to reach the National Geographic catalog. If you have questions about an order you have placed, please call 888-557-4450 to reach catalog customer service. If you have questions about the current status of your DNA analysis or your results, please e-mail us at genographic@ngs.org. E-mail service allows our team to provide you with the the most thorough customer service. If you are unable to use e-mail, you may call us at 713-868-1807. Please note that due to the nature of the project this phone number cannot be used to place orders or to receive updates about orders, billing, or shipments.