How do I formally recognize or make a complaint concerning an employee of the Sheriffs Office?
The Monroe County Sheriff’s Department is recognized as one of the finest in the nation. Continual feedback from the citizens it serves is vital to improving all aspects of the Sheriff’s Office. We encourage your comments and suggestions. To formally recognize an employee you may contact his/her Supervisor or Command Officer by telephone at (585) 753-4178. You may write the Sheriff or Undersheriff directly. You may file a complaint at any time by calling (585) 753-4178 or 911 and request a Sheriff’s Supervisor or Command Officer contact you at your location. You may contact Internal affairs by calling (585) 753-4519, Monday through Friday, 9am – 5pm. You may also write the Sheriff, Undersheriff or Internal Affairs directly.