How do I get a coupon book or statement to start repayment of my defaulted loan(s)?
If you have entered into a repayment agreement with ECMC on your defaulted student loan(s), you should be receiving monthly statements. The statements are mailed 15 days prior to your payment date. If ECMC placed your defaulted student loan with a collection agency and you entered into a repayment agreement with the agency, you must contact them regarding their policy for sending a coupon book or monthly statement. In either case, you should never wait for a monthly statement or coupon book to make your monthly payment. Monthly statements and coupon books are only a courtesy and not receiving one does not exempt you from making the required payments. Payments should be mailed to: ECMC Lockbox 8639 P.O. Box 75848 St. Paul, MN 55175-0848 Include your name, address, phone number, and social security number on all payments to ensure your payment is credited to your loan. If you are not in a repayment agreement on your student loan, contact an ECMC representative at 800.780.7997.
