How do I get technical support for Datamartist?
First, please take a look at the online documentation. But if you can’t find what you need, don’t hesitate to email us at support@datamartist.com. When you purchase datamartist license, you get a free one year subscription to technical support and upgrades. After that you will be able to purchase additional years subscriptions as needed which will cost around 20% of the versions purchase price when you buy the subscription. But if you report a serious bug, we’ll provide support in all cases at all times. We don’t like bugs (and they don’t like us because we’re kind of single minded about what we want to do to them). For more information about our support please read our help and support service page.
At nModal Solutions we take great pride in the speed at which we respond to our users. We know its one of the key advantages that you get when working with a small, dynamic software company, and our customers tell us what a refreshing change this is from the “Mega” software vendors. To get support any time, don’t hesitate to email us at support@datamartist.com. If you want to talk to us during Toronto business hours (Eastern standard time), you can call 1 (888) 840-1538. When you purchase datamartist license, you get a free one year subscription to technical support and upgrades. After that you will be able to purchase additional years subscriptions as needed which are 20% of the versions price when you buy the maintenance subscription. You can use the version of Datamartist you purchased forever, you only need to purchase the maintenance subscription to continue to be entitled to upgrades and support. For more information about our support please read our help and support service page
