How do I go about getting a copy of my loss history report (CLUE report or A-PLUS report)?
For the CLUE report contact the vendor Choicepoint at their website at www.choicepoint.com. If you have been declined insurance because of information contained on an A-PLUS report or for copies of the report, please use the contact information below: 1-800-709-8842–This number was established for A-PLUS customer use. The number should be reported on all declination letters to consumers when an A-PLUS member insurance company has performed searches on the A-PLUS databases and as a result made considerations not to write new or renewal insurance coverage for a consumer. 1-800-627-3487–This number was established in compliance with the FACT Act (FACTA) that became effective Dec. 1, 2004. A consumer may call this number to request a free copy of their A-PLUS auto or property loss history report. This number is also published on the Insurance Services Office website at www.iso.com.
