How do I know if my version of BlackBerry Enterprise Server (BES) supports native attachments?
The best way to find out if the version of BlackBerry Enterprise Server supports native attachments is to contact your IT Administrator. However, you can also try the following steps: – Open an e-mail with an attachment (e.g. A Word file or Excel file). – Press the Menu key to bring up the full menu. – If you see a “Download Attachment” menu item, then you have the ability to work with native attachments and therefore edit them in Documents To Go. – If you do not see the “Download Attachment” menu item, then you do not have the required version of BlackBerry Internet Service to work with native attachments.
