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How do I request an EBT replacement card that has been lost, stolen or damaged?

April 26, 2017card damaged EBT Lost replacement request stolen

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How do I request an EBT replacement card that has been lost, stolen or damaged?

1 Answer

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For an EBT card, contact customer service at 1-866-386-3071 or visit The Ohio Direction Card website. 1. Push 1 for English 2. Recording asks for your 16-digit card number 3. STAY ON THE LINE and wait for further options 4. Recording asks AGAIN for your 16-digit card number 5.