How do I set up a SIP connection for the direct dial functionality if I have more than one RMS component in the server?
A. If you have more than one RMS component in the server, make sure that you perform the direct dial configuration, as documented in Step 19 and Step 20 in Appendix A, “Configuring the Cisco IPICS RMS Component,” for each RMS. When more than one RMS component is configured in the server, Cisco IPICS may use any one of these configured components, depending on load conditions, to set up the SIP connection for the direct dial functionality.
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