How do I upgrade the firmware on an Alcatel SpeedTouch Home?
General Information •Two distinctly different STHs (K model or G model) are supported by BellSouth and their firmware can not be interchanged. If you are unsure which model you have you can download both firmware versions or click here to determine which model you have. Download SpeedTouch Home G Model Firmware Download SpeedTouch Home K Model Firmware •The update process will require you to ‘Remove’ the passive version, ‘Upload’ the new version, then ‘Switch’ the firmware. •If you are unable to access the STH make sure your NIC is properly configured and PC is connected directly to the modem via a straight thru ethernet cable. Click here for more information. Standard Upgrade Procedure Step 1 Disconnect from the Internet and unplug the DSL phone line going into the modem. Step 2 Log into the modem by entering »10.0.0.138 in the browser address field. Click on Upgrade. (If you are unable to access the STH make sure your NIC and PC are properly configured as stated above). Step 3 Take n