How do members receive their discount (logo on membership card, identification number, promo code, other)?
Members must have a membership card from OUTLOOK Vision Services or have an approved “sponsor” membership card with the OUTLOOK logo and/or other OUTLOOK information printed on the card. If a member goes to an OUTLOOK provider without the membership card, the provider or member may call the OUTLOOK toll free 800 number and verify current membership status and receive the discounts. (h) What is the retention of provider participants? OUTLOOKâS retention of provider is well into the 95% range, with few providers “opting out” of the contract. Most optical providers value the additional traffic referred to their business as a means of increased patient flow. Of those that do cancel, most are due to retirement, or selling the practice. OUTLOOK will remove a provider from the network if they receive a major complaint from a member for not honoring the contract or treating the member unfairly. After two complaints a provider can be removed from the network based on the sole decision of OUTLOO
Members must have a membership card from OUTLOOK Vision Services or have an approved “sponsor” membership card with the OUTLOOK logo and/or other OUTLOOK information printed on the card. If a member goes to an OUTLOOK provider without the membership card, the provider or member may call the OUTLOOK toll free 800 number and verify current membership status and receive the discounts. (h) What is the retention of provider participants? OUTLOOK’S retention of provider is well into the 95% range, with few providers “opting out” of the contract. Most optical providers value the additional traffic referred to their business as a means of increased patient flow. Of those that do cancel, most are due to retirement, or selling the practice. OUTLOOK will remove a provider from the network if they receive a major complaint from a member for not honoring the contract or treating the member unfairly. After two complaints a provider can be removed from the network based on the sole decision of OUTLOO
