How do participants of a group insurance plan use their coverage overseas?
To use our insurance plans overseas, participants should present their CISI insurance ID card to the medical provider at the time of service. Foreign providers can contact the assistance service toll-free to verify eligibility and / or benefits 24-7-365. If a participant is still required to pay for any medical services, medicines, or equipment out-of-pocket, the participant should submit those bills and/or receipts to CISI for reimbursement, along with a completed claim form available through their myCISI portal.
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