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How do participants of a group insurance plan use their coverage overseas?

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How do participants of a group insurance plan use their coverage overseas?

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To use our insurance plans overseas, participants should present their CISI insurance ID card to the medical provider at the time of service. Foreign providers can contact the assistance service toll-free to verify eligibility and / or benefits 24-7-365. If a participant is still required to pay for any medical services, medicines, or equipment out-of-pocket, the participant should submit those bills and/or receipts to CISI for reimbursement, along with a completed claim form available through their myCISI portal.

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