How do proprietary security managers and security officers feel about an outsider coming in to make security recommendations?
A. Generally, the initial reaction of security management is that the company has hired a “hit man” and the survey will view his or her operation in a critical light. Proprietary security officers tend to believe the intent of the survey is to justify replacing them with a low cost contract service. Contract service officers often assume the survey will result in replacing their service with a competitor’s. Often they expect that such a survey will be conducted by an academic theorist without the experience to understand security in the real world.
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