How Do You Be Successful At A Work At Home Call Center Job?
So you got the Work At Home Call Center Job position. Congrats! Here are some tips on how to be successful. (See the resource section for my other eHow articles on how to find, complete the application and interview for a Work At Home Job) Treat your Work At Home job as tou would a regular job. Yes you can work in your jammies, and you don’t have a commute, but you still need to be prompt, have paper and pencil handy to jot down notes, etc. A zero noise policy is typical of most Work At Home Call Center companies so make sure you have a noise cancelling button on your phone or headset in case someone rings the doorbell etc. Be sure you understand company policies and have company phone numbers to call in case your computer fails. When a customer calls, listen carefully to fully determine their needs. Provide the customer with superior customer service. Be friendly but professional. Use your problem solving skills to answer questions. Try not to escalate the call to your supervisor. If
