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How Do You Build A Process Map?

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How Do You Build A Process Map?

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To build a process map that thoroughly documents an existing process and highlights areas for improvement takes expertise. The facilitator requires excellent analytic and interviewing skills. You can also use process maps to define future processes, for example when new software is being implemented that will change the existing process. Though the steps to build the map are the same, your team will analyze the map differently if you are building a new process rather than improving an existing process. Identify the process to be mapped. Include the beginning and ending points of the process plus the goals for doing the mapping. This helps keep your efforts focused. Identify the subject matter experts. These should include all teams involved if it is a cross-functional process. You should include both workers who directly perform the process and managers with a broader overview of what is expected. Choose the format and tool to use. As the facilitator, you can either interview one or tw

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