How Do You Identify Employee Training Needs?
Conducting employee training can be a daunting task, particularly when you have a staff with a diverse set of skills and knowledge. It’s a waste of company time and money to provide training in areas where employees are already performing to standard. Instead, it’s best to first identify the specific employee training needs. Conduct a job task analysis of the employee (or group of employees) for whom you are identifying training needs. In order to provide effective training, it’s necessary to know exactly what the expectations are for the job. You can gather some of this information by observation and by asking employees to provide you with either verbal or written descriptions of what their jobs entail. Compare employee performance to the job expectations and identify the areas in which there are discrepancies. Identify whether the discrepancy is due to work process issues, such as not knowing how to complete a specific task, or personnel issues, such as not wanting to complete a spec
