How Do You Talk To A Credit Card Company?
The response you get from a phone representative at a credit card company has a lot to do with why you’re calling and what the status of your account it. More importantly, however, is the manner in which you speak to the representative. This is definitely one scenario where the old saying, “You catch more flies with sugar than vinegar” is true. Remain calm and pleasant and you’ll probably receive the same tone back from the credit card representative. Stay cheerful. Credit card representatives are much more likely to respond in a cheerful way if you are cheerful as well. Remember that many representatives spend a lot of time on the phone throughout the day, so it makes sense that you should try to remain friendly when possible. This isn’t to say that you should be exceedingly cheerful when met by an incredibly rude representative, but if you begin your conversation politely and with a friendly voice you are more likely to get a polite response. Stay factual. If you’re calling to disput
