How Do You Write Effective Complaint Letters?
Even if you’re not the type of person who likes to complain, there are times when a product or service you paid for didn’t perform as you expected. Your first step is to address the issue directly with the person or store where you bought the item in. If all else fails, writing a complaint letter to the company’s owner or manager can also deliver results. Find the person in charge. Rather than addressing the letter simply to the company, send the complaint directly to the manager or regional director. This will ensure that your letter doesn’t get lost among general paperwork. Start by stating that you’re a regular customer or a proud owner of the item the company manufactures. Companies are more likely to listen if you do more than just state negative facts. Letting them know that you are a user may prompt companies to see that ignoring your letter can mean losing a valuable customer. Be specific. Don’t get into a list of complaints or say that the item simply doesn’t work. Specify wha
