How does a CASA volunteer differ from a Division of Family & Children case manager?
Case managers generally are employed by state governments. They sometimes work on 30-40 cases at a time and are frequently unable to conduct a comprehensive ongoing investigation of each case. The CASA volunteer has a smaller caseload (an average of 1-2 cases at a time). The CASA volunteer does not replace the Division of Family & Children case manager; he or she is an independent appointee of the court. The CASA volunteer can thoroughly examine a child’s case, has knowledge of community resources, and can make a recommendation to the court independent of state agency restrictions.